Legal & policies

Contact

Get in touch with the HBS team.

General enquiries

Use the Submit Family Enquiry or Refer a Family forms for the fastest response. For other questions, email hello@healthbudgetsupport.com.

Complaints & concerns

See the Complaints & Concerns page for the full process.

Urgent risk

HBS is not an emergency service. If someone is at immediate risk, call 999.

Independent carer disclaimer. HBS is an introductory, verification and platform support service. HBS does not directly provide regulated personal care services, employ carers, manage rotas, supervise care delivery or direct ongoing support. Independent carers operate independently and families choose carers directly.