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Legal & policies

Independent Carer Disclaimer

The legal status of independent carers using HBS.

Carers introduced via HBS are independent carers. They are not employed by HBS, supervised by HBS, or working under an HBS rota.

What this means

  • The family chooses and engages the carer directly
  • The carer remains self-employed
  • HBS does not provide clinical sign-off or supervise care delivery
  • HBS facilitates introductions and reviews evidence
Independent carer disclaimer. HBS is an introductory, verification and platform support service. HBS does not directly provide regulated personal care services, employ carers, manage rotas, supervise care delivery or direct ongoing support. Independent carers operate independently and families choose carers directly.